Tag Archives: sales

A Perfect Playground for Being Obnoxious

Many of us participate in meetings and training sessions on a regular basis. They can be helpful, informative, and conducive to growing bonds with colleagues. However, they can also be breeding grounds for those blatantly obnoxious individuals who you would just like to muzzle. You know the type – the person who never shuts up, […]

It’s Not Only About Sales! A Primer on Providing Professional Customer Service

In an increasingly competitive market, the difference between you and your competitors often boils down to one crucial factor – customer service. The reality is that it has been proven time and time again that a company’s success often hinges on how customers view the service provided. While it’s certainly helpful to utilize technology to […]

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Consultation or Sales Call? You Be The Judge.

For any salesperson, the objective of a sales call is to uncover a prospect’s needs, present a solution, and offer products or services if there is potential synchronicity. Many salespeople, however, disguise their request for a sales call, referring to it as a “consultation” instead, as if there is something seedy about meeting with a […]

My Overwhelmingly Depressing and Totally Exasperating Experience as a Prospect

My overwhelmingly depressing and totally exasperating experience as a prospect happened yesterday when I had the opportunity to be on the other side of the table from where I usually sit as the “sales trainer.” This particular sale attempt was being conducted over the phone and since I often train these skills it was an […]

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Time Is On Your Side

I’m sure you’re aware that we are counting down to the end of 2017. Sure there is still time to pull through some new business and perhaps up-sell some of your existing clients but for the most part things will start winding down soon enough. By now you should be able to assess whether or […]

Starting a Business? You Need Clients!

Hello to all of the startups out there and congratulations on taking the leap to entrepreneurship. Speaking as someone that has “been there, done that” and having launched my first business 30 years ago, I can honestly say that’s it’s thrilling, rewarding and terrifying all at the same time. There’s lots of to do, lots […]

It’s Not JUST Anything

I’m going to be just a little late I just want to pick your brain I’m just following up on an email I sent to you. Just. Frankly, the word makes me uncomfortable mostly because of what it is intended to do namely “minimize” the impact of the question or statement to which it is […]

Why Sales Training Is More Important Than Ever

If you’re a business owner I don’t have to tell you that business is tough. Faced with increased competition from companies across the street and just as easily from those that are abroad, it’s ever more difficult to get your “piece of the pie.” The Internet has made everyone a shopper and winning and retaining […]

WOW Your Client or Else

Isn’t this the truth? We spend inordinate amounts of time prospecting and trying to win new clients yet significantly less time nurturing and WOWING these same clients in order to retain and grow their business. It’s an endless cycle for many businesses. You prospect like crazy and win some new business and then before too […]

20 Things You Can Do To Build Business NOW

1. Reach out to 5 dormant accounts 2. Make 5 prospecting calls each week 3. Become more active on social media 4. Ramp up your networking 5. Create an ebooklet and use it as a lead magnet 6. Do content marketing 7. Develop a group of networking power partners 8. Cross sell your existing clients […]

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