The three most beautiful words you’ll ever hear? Nah, it’s not what you think! It’s “tell me more.” It means: You’ve said enough to stimulate my interest. Your communication style is engaging. Your message is compelling. So, ask yourself: When I introduce myself do I try to tell people EVERYTHING, including things that are downright […]
Tag Archives: sales
Sales is Sales is Sales is Sales is Sales
Sales. It is not marketing. It is not branding. It is not social media. Sales is what happens when you do those things effectively but in all honesty you can sell even if you do none of the above. Is it more difficult? Most definitely? Is it possible? Once again, most definitely. The best strategy […]
Will You Love Me in the Morning
We’ve all had those sales presentations where everything went right. You captivated the audience with your words, and they nodded in agreement. You left the room feeling like a rock star, confident that you’d soon have a sale. Then, the romance quickly ended when you tried to close the deal. They fell off your grid, […]
Want to Improve Your Sales Results?
Wanna improve your sales results? Sure you do. Then please tell prospects how your product or service will improve their business or personal life. Selling “features” has always been a slippery slope, not just in these Pandemic times, but since anyone began selling anything. So, do this. Use transition statements to show your prospects just […]
Why Selling Isn’t Different During Covid19
Selling now, selling then and really, it’s not all that different. The pandemic is different. It sucks. No more wasted space on that. But selling. Didn’t we always: Create solutions that could help our clients derive value, benefits and improvements. Provide creative ways to execute solutions in such a way that our clients could “afford” […]
Ya Never Know? Yeah, You Do!
Ya never know. Yeah, you do. I used to really believe this cliché with all my heart and I have become a bit more jaded over the years because now, I believe that you DO know, or at least SHOULD know. You should know because you do the work, put in the effort, get things going. […]
A Perfect Playground for Being Obnoxious
Many of us participate in meetings and training sessions on a regular basis. They can be helpful, informative, and conducive to growing bonds with colleagues. However, they can also be breeding grounds for those blatantly obnoxious individuals who you would just like to muzzle. You know the type – the person who never shuts up, […]
It’s Not Only About Sales! A Primer on Providing Professional Customer Service
In an increasingly competitive market, the difference between you and your competitors often boils down to one crucial factor – customer service. The reality is that it has been proven time and time again that a company’s success often hinges on how customers view the service provided. While it’s certainly helpful to utilize technology to […]
Consultation or Sales Call? You Be The Judge.
For any salesperson, the objective of a sales call is to uncover a prospect’s needs, present a solution, and offer products or services if there is potential synchronicity. Many salespeople, however, disguise their request for a sales call, referring to it as a “consultation” instead, as if there is something seedy about meeting with a […]
My Overwhelmingly Depressing and Totally Exasperating Experience as a Prospect
My overwhelmingly depressing and totally exasperating experience as a prospect happened yesterday when I had the opportunity to be on the other side of the table from where I usually sit as the “sales trainer.” This particular sale attempt was being conducted over the phone and since I often train these skills it was an […]